Why You Should Outsource
By outsourcing all or a part of your medical billing functions to SVA, you can focus
all of your attention on patient care, reduce your administrative costs, decrease
billing denials, and enhance the timeliness and accuracy of your billing process.
Experience the peace of mind and sense of security knowing that a team of trained
professionals are working for you.
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Our Billing Services
- Data Entry
- Paperless transaction flow
- EMR capable system
- Efficient entry of patient billing information, including automated data transfer
- HIPAA compliant claims filing
- Lock box relationships with local banks
- Ongoing communication to ensure information exchange
- Coding (CPT-ICD-9)
- Certified coders who meet all education requirements
- Timely feedback on documentation and coding issues
- Ongoing, up-to-date information on coding changes
- Timely updates on Medicare policies and third-party payors
- Documentation evaluation
- Training on coding related updates
- Review and analysis of coding-related payment denials
- Accounts Receivable and Collections
- Automated call campaigns
- Specially trained staff dedicated to the collection of patient balances
- Customized statement and collection cycles
- Ongoing relationship with payors to aid in follow-up on denials and correction of
payment errors
- Review and analysis of coding related payment denials
- Customer Service
- Team dedicated to handling patient questions and concerns
- Reports
- Appointment scheduling and on-line look-up options
- Customized reports for physicians and administration
- Remote access to the SVA system
- Quality Control
- Team of systems programmers dedicated to the development of system enhancements
- Data interfaces and data flow management
- Fully implemented compliance plan and oversight committee
- Internal audit team
- Hospital look-up capability for missing or incomplete data
- Monitoring of billings from date of service to payment
What Sets Us Apart
Qualified and Trained Professionals
We understand that only the most qualified professionals can ensure the highest
level of service for our clients. Our medical billing and coding team has extensive
experience with Medicare and Medicaid rules and regulations, diagnostic and procedural
coding electronic claim submission, and accounts payable management. At SVA, we
devote extensive time toward the ongoing and comprehensive training of our staff.
Leading Edge Technology
SVA utilizes IDX Groupcast, the state-of-the-art hardware and software system. This
system provides our medical billing staff with the tools necessary to accurately
complete the billing process. Other advancements include front-end claim editing,
post claim submission analysis and physician reporting via CD or secured mail. Whenever
possible, our information technology professionals also establish electronic data
exchanges with the appropriate facility.
Special Projects
At SVA, we understand that our clients’ needs can be as diverse as the healthcare
industry itself. For this reason, we work with each client to find out how we can
be of the greatest assistance. From evaluating a practice’s billing system to providing
all medical billing and coding services, we customize our services so providers
have more time to focus on caring for their patients and managing their practice.
Long-Term Relationships
Throughout SVA’s history, our commitment to building strong relationships with our
clients has remained our first priority. Working closely with each practice, our
professionals take the time to discuss our clients’ concerns and answer any questions
they may have. In addition, our experience and knowledgeable staff continually looks
for ways to improve a practice’s profitability.
A Dedication to Compliance
SVA continues to meet all deadlines associated with HIPAA compliant claim submission.
In addition, SVA has a comprehensive compliance plan and oversight committee to
respond to changing healthcare guidelines.